Terms & Conditions

To ensure harmonious cooperation with our Clients, we have prepared four documents which we recommend getting acquainted with before undertaking joint actions.

Our terms of cooperation have been prepared in a way that allows Clients easy access to the rules that apply to all the services commissioned to us.

If any provision seems unclear to you, please turn to one of our specialists, who will explain its content.

Terms & Conditions

Conditions that apply to every case commissioned to us. We kindly ask you to thoroughly familiarize yourself with the content of the Terms & Conditions.

Terms & Conditions for agreements concluded until 20.02.2020

Terms & Conditions for agreements concluded from 21.02.2020 to 31.12.2022

Terms & Conditions for agreements concluded from 01.01.2023

Principles of Good Cooperation

17 recommendations that will facilitate cooperation on every case conducted for you.

Principles of Good Cooperation

For the Consumer

A list of rights and template documents that our clients, who are consumers, can use.

14 Consumer Rights

Termination of the agreement

Complaint template


5 principles that define the way we process our clients’ data.

Principles of Personal Data Processing (GDPR)